Policies

Cancellation/No Show

Cancellation/No Show

Cancellation/No Show

 

The time and date you select is especially reserved for you.  If for any reason you need to cancel or reschedule your appointment, please give at least 24 hours notice to avoid being charged a deposit to rebook.

 

Repairs

Cancellation/No Show

Cancellation/No Show

 

It is in our culture to ensure everyone is happy with the service they receive. In the event you are  unhappy with your lashes you have 48 hours from the time of your appointment for a repair or removal at no additional cost. It is your responsibility to let us know. Any notification outside of this timeframe will be charged the full menu price.

Tardiness

Cancellation/No Show

Tardiness

 

We regret we cannot extend appointments due to tardiness and you will be responsible for the cost of the appointment.  Please be considerate of those appointments following yours by arriving on time.  Once you are 15 minutes tardy for your appointment, you are considered a no-show.

Refunds

Additional Guests

Tardiness

 

No refunds are extended for services or products

Intake Form

Additional Guests

Additional Guests

 

This form along with the waiver and release form must be signed and completed before any treatment takes place

Additional Guests

Additional Guests

Additional Guests

 

We try to provide a relaxing atmosphere while providing services. Please limit bringing additional people with you to your appointment.

Payment

Gift Certificates/Vouchers

Gift Certificates/Vouchers

 

Payment is due upon completion of the session unless treatment sessions have been previously purchased .e.g. gift certificate, voucher. Cash,Visa, MasterCard, Discover and American Express are accepted methods of payment. There is an additional 7% tax added to each service.

Gift Certificates/Vouchers

Gift Certificates/Vouchers

Gift Certificates/Vouchers

 

 

Our cancellation/no show policy applies to gift certificate and voucher holders.  Gift certificates and vouchers are non-refundable and non-transferable